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Incident Dispatcher (All Risk/All Hazard)
Tactical Dispatcher
The Dispatcher's Role in 'Active Shooter' Incidents
Fire Communications
Homeland Security
Refresher Building Blocks
Managing 9-1-1 Stress
9-1-1 Ethics and Liability
Communications Training Officer
The Dispatcher's Role in Crisis Negotiations
Managing Crisis Callers
Customer Service
in the Dispatch Center
1 and 2 Day Supervising in the Dispatch Center Workshop
Team Building Workshop