Training and Conference Schedule


Date Class Location Tuition  How to Register
August
8
Refresher Building Blocks
- Active Shooters
- Hostage Takers
- Foot and Vehicle Pursuits
- Suicidal Callers
Harrisburg,
Illinois
Free to Illinois Dispatchers!

Paid for by a grant from
INENA, Saline County 911
 and Williamson County 911
Register via email to Salinee911@yahoo.com

Please indicate your Name,
Agency, and which class(es)
you'd like to attend
August
9
Refresher Building Blocks
- Homeland Security
- Disaster Dispatching
- Railroad Incidents
- High Risk Calls
Harrisburg,
Illinois
Free to Illinois Dispatchers!

Paid for by a grant from
 INENA, Saline County 911
 and Williamson County 911
Register via email to Salinee911@yahoo.com

Please indicate your Name,
 Agency, and which class(es)
 you'd like to attend
August
10
Kids in Crisis
Harrisburg,
Illinois
Free to Illinois Dispatchers!

Paid for by a grant from
 INENA, Saline County 911
 and Williamson County 911
Register via email to Salinee911@yahoo.com

Please indicate your Name,
 Agency, and which class(es)
 you'd like to attend
August
11
Refresher Building Blocks
- Active Listening Skills
- Basic Calltaking Skills
- Call Classification and Prioritization
- Mutual Aid Incidents
Harrisburg,
Illinois
Free to Illinois Dispatchers!

Paid for by a grant from
 INENA, Saline County 911
 and Williamson County 911
Register via email to Salinee911@yahoo.com

Please indicate your Name,
 Agency, and which class(es)
 you'd like to attend
August
12
Refresher Building Blocks
- Domestic Violence
- School Violence
- Bomb Threats
- Handling Alarm Calls
Harrisburg,
Illinois
Free to Illinois Dispatchers!

Paid for by a grant from
INENA, Saline County 911 and Williamson County 911
Register via email to Salinee911@yahoo.com

Please indicate your Name,
 Agency, and which class(es) you'd like to attend
August
15-16
Tactical Dispatcher
(Two Day Class)
Bandon,
Oregon
$279
August
13-16
2016 APCO National Conference Orlando,
Florida

Conference Information
August
17
Tactical Dispatcher
Scenario Day
(with Regional ERT Team)
Bandon,
Oregon
Free
Call FC911 Customer Care
 to register! (866) 613.1911
August
24-25
Tactical Dispatcher
(Two Day Class)
LaVista,
Nebraska
(Omaha area)
$279
September
13
Refresher Building Blocks
- Responding to Terrorism
- Wellness in the 9-1-1 Center
- HazMat Emergencies
- Dispatcher Burnout
- Aging Dispatchers
- Training on a Budget
Atkinson,
New Hampshire
$169
September
14
Refresher Building Blocks
- ICS Refresher
- Drug Emergencies
- Effective Performance Appraisals
- Working with Social Media
- Anger Management
- Mutual Aid Incidents
Atkinson,
New Hampshire
$169
October
4
Crisis Negotiation
Estes Park,
Colorado
$169
October
5
Kids in Crisis
Estes Park,
Colorado
$169
October
6-7
Incident Dispatcher
(All Risk/All Hazard)
(Two Day Class)
Estes Park,
Colorado
$279
October
11-12
Communications
Training Officer
(Two Day Class)
Topsham,
Maine
TBD
...coming soon!
October
13-14
Tactical Dispatcher
(Two-Day Class)
Topsham,
Maine
TBD
...coming soon!
October
20-21
Tactical Dispatcher
(Two Day Class)
White Cloud,
Michigan
$279
October
24
The Dispatcher's Role
 in Active Shooter Events

Auburn Hills,
Michigan
$190.00
(SNC Module II Approved)
Contact: Mary Griffin
Oakland 9-1-1 Academy
(248) 232.4220
October
25
Handling Suicidal or
Despondent Callers
Auburn Hills,
Michigan
$190.00
(SNC Module II Approved)
Contact: Mary Griffin
Oakland 9-1-1 Academy
(248) 232.4220
October
26

9-1-1 Ethics & Liability

Auburn Hills,
Michigan
$190.00
(SNC Module II Approved)
Contact: Mary Griffin
Oakland 9-1-1 Academy
(248) 232.4220
October
27-28
Incident Dispatcher
(All Risk/All Hazard)
(Two-Day Class)
Hilliard,
Ohio
(Columbus area)
$279


...Don't see your class listed?  We have others under private contract, classes that may be already filled,
or it may not have been placed on our schedule as yet. 
Feel free to call our FC911 Customer Care Line at (866) 613.1911 if you have any questions...Thanks for asking!
 

First Contact 9-1-1, LLC
    
072316 revision



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