Training and Conference Schedule


Date Class Location Tuition
 Flier      
 How to Register
September
25
 Active Listening Principles
Crisis Negotiation
Suicidal Callers
Domestic Violence
9-1-1 Ethics and Liability
Multi Casualty Incidents
Missing Children and Adults
Stress Management
 Kenai,
Alaska
Alaska APCO/NENA
State Conference
Contact: Suzanne Hall
(907) 262.4453
suzanne.hall@alaska.gov
September
27
 Tactical Dispatcher
Customer Service
Multitasking
Team Building
'The Marshmallow Challenge'
 Kenai,
Alaska
 Alaska APCO/NENA
State Conference
Contact: Suzanne Hall
(907) 262.4453
suzanne.hall@alaska.gov
October
15-16
 Tactical Dispatcher
(Two Day Class)		 Benton,
Arkansas
 $279
October
18-19
 Tactical Dispatcher
(Two Day Class)		 Bentonville,
Arkansas
 $279
November
7
 9-1-1 Ethics and Liability
 Auburn Hills,
Michigan
 Oakland Community College
9-1-1 Academy
Contact: Kat Reynolds
(248) 232.4220
November
8
 Handling Suicidal Callers
 Auburn Hills,
 Michigan		 Oakland Community College
 9-1-1 Academy
Contact: Kat Reynolds
 (248) 232.4220
November
9
 Dispatcher's Role in
 Active Shooter Events
 Auburn Hills,
 Michigan		 Oakland Community College
 9-1-1 Academy
Contact: Kat Reynolds
248.232.4220


...Don't see your class listed?  We have others under private contract, classes that may be already filled,
or it may not have been placed on our schedule as yet. 
Feel free to call our FC911 Customer Care Line at (866) 613.1911 if you have any questions...Thanks for asking!
 

First Contact 9-1-1, LLC
     080118 revision



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