2020 Training Schedule

Due to the COVID-19 emergency, our Training Schedule remains very fluid.
Many of our classes are now held on the ZOOM platform in real-time
 with one of our FC911 Instructors; if you're new to ZOOM, here's
how to get atarted....it's fun....easy to use...and free!
 https://www.youtube.com/watch?v=iagJnvy6lLY

We continue to take Host Pack information from agencies that wish to hold a future in-person class; feel free to fill out the form and fax it back to us...we'll contact you when classes restart again. 

We're always happy to discuss future training with you....
call the Office, set up a time during our Office Hours, or drop us an email, and let's chat!.

Hang in there, everybody -- we'll get through this....together!



Class
Platform
Tuition

October 6
Liability Issues for 9-1-1 Trainers
Virtual (Instructor Led)
$49

October 7

Email us
 for an appointment time


October 8
New Supervisor Boot Camp
(Modules 1 and 2)
Virtual (Instructor Led)
$79

October 9
New Supervisor Boot Camp
(Modules 3 and 4)



October 13
Aircraft Down!
Virtual (Instructor Led) $49
October 14
Email us
 for an appointment time


October 15
Railroad Emergencies
Virtual (Instructor Led) $49
October 16
Disaster Management
Virtual (Instructor Led) $49
October 20
Team Building Workshop
Virtual (Instructor Led) $49
October 21

Email us
 for an appointment time


October 22
Active Listening Principles
Virtual (Instructor Led)
$49

October 23
ACE your Interview!
Virtual (Instructor Led)
$49

October 27
Tactical Dispatcher #121
(Modules 1 and 2)
Virtual (Instructor Led)
$79

October 28
Tactical Dispatcher #121
(Modules 3 and 4)



October 29

Email us
 for an appointment time


October 30
The Dispatcher's Role in
Active Assailant Incidents

Virtual (Instructor Led)
$49

Class
Platform
Tuition

November 3
Tactical Dispatcher #122
(Modules 1 and 2)
Virtual (Instructor Led) $79
November 4
Tactical Dispatcher #122
(Modules 3 and 4)



November 5
Email us
 for an appointment time


November 6
Active Listening Principles
Virtual (Instructor Led) $49
November 10
High Risk Calls:
Vehicle and Foot Pursuits
Virtual (Instructor Led) $49
November 12
Email us
 for an appointment time


November 13
Suicidal Callers
Virtual (Instructor Led) $49
November 18
Managing Crisis Callers/
Kids in Crisis

In-Person Class
Post Falls, Idaho
$169
Contact:
Sergeant Scott Harmon
(208) 773.3517
November 19
Kids in Crisis/
Managing Crisis Callers
In-Person Class
Post Falls, Idaho
$169
Contact:
Sergeant Scott Harmon
(208) 773.3517
November 24
Disaster Management
Email us
 for an appointment time
$49
November 25
Email us
 for an appointment time



Class
Platform
Tuition

December 2
Handling the Despondent
 and Suicidal Caller

In-Person Class
Auburn Hills, Michigan
$200
Contact:
Kat Reynolds
(248) 232.4220
December 3
9-1-1 Ethics and Liability
In-Person Class
Auburn Hills, Michigan
$200
Contact:
Kat Reynolds
(248) 232.4220
December 4
The Dispatcher's Role in
Active Assailant Incidents
In-Person Class
Auburn Hills, Michigan
$200
Contact:
Kat Reynolds
(248) 232.4220
December 2
Email us
 for an appointment time


December 3
New Supervisor Boot Camp
(Modules 1 and 2)
Virtual (Instructor Led) $79
December 4
New Supervisor Boot Camp
(Modules 3 and 4)



December 8
Communications Technology 101
Virtual (Instructor Led) $49
December 9
Email us
 for an appointment time


December 10
Tactical Dispatcher #123
(Modules 1 and 2)
Virtual (Instructor Led) $79
December 11
Tactical Dispatcher #123
(Modules 3 and 4)



December 15
Writing Quality SOPs
Virtual (Instructor Led) $49
December 16
Email us
 for an appointment time


December 17
Using a Virtual Learning Platform
 in 9-1-1 Training
Virtual (Instructor Led) Free
December 18
9-1-1 Ethics and Liability
Virtual (Instructor Led) $49
December 22
9-1-1 Quality Assurance
Virtual (Instructor Led) $49
December 23
Email us
 for an appointment time




...Don't see your class listed?  We have others under private contract, classes that may be already filled,

or it may not have been placed on our schedule as yet.
Classes rotate in and out of the Training Schedule on a regular basis...

Feel free to call our FC911 Customer Care Line at (866) 613.1911 or email us if you have any questions...
Thanks for asking!

 

First Contact 9-1-1, LLC
    
101220 revision



         Home