Training and Conference Schedule


Date Class Location Tuition  How to Register
December
17
 Dispatcher Refresher Training
- Managing Crisis Callers
- Customer Service
- 9-1-1 Ethics and Liability
- Active Shooter Events		 Gettysburg,
Pennsylvania
 $169
December
18-19
 2-Day 9-1-1 Supervisor Workshop
- The Art of Supervising
- 10 Rules for New Supervisors
- Working with the 'Old Guard'
- Team Building
- Conflict Management
- Practical Leadership Skillbuilding
 Gettysburg,
Pennsylvania
 $269
January
15-16
 Incident Dispatcher (All Risk/All Hazard)
(Two Day Class)
 Naples,
Florida
 $269
January
17
 Incident Dispatcher Scenario Day
 Naples,
Florida
 Free to all
Incident Dispatchers
 Contact Justin Koval:
(239) 253-0958
February
3-4
 Incident Dispatcher (Tactical)
(Two Day Class)
 Coeur d'Alene,
Idaho
 $269
February
18-19
 Incident Dispatcher (All Risk/All Hazard)
(Two Day Class)
 Saint Paul,
Minnesota
 Paid by
Grant Funding
 Contact Jill Rohret:
(651) 643-8394
February
20-21
 Incident Dispatcher (All Risk/All Hazard)
(Two Day Class)
 Saint Paul,
Minnesota
 Paid by
Grant Funding
 Contact Jill Rohret:
(651) 643-8394


...Don't see your class listed?  We have others under private contract, classes that may be already filled,
or it may not have been placed on our schedule as yet. 
Feel free to call our FC911 Customer Care Line at (866) 613.1911 if you have any questions...Thanks for asking!
 

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