Training and Conference Schedule


Date Class Location Tuition
 Flier      
 How to Register
 July
 18-19
 Incident Dispatcher
(All Risk/All Hazard)
(Two Day Class)
 Sarasota,
Florida
 $279
 PDF
July 20
 Incident Dispatcher
(Scenario Training Day)
 Sarasota,
Florida
 Free
 PDF
 Contact: Jennifer Wade
(941) 861.5561
July
23-24
 Tactical Dispatcher
(Two Day Class)
 Conway,
Arkansas
 $279
 PDF
July
25-26
 Communications Training Officer
(Two Day Class)
 Conway,
Arkansas
 $279
 PDF
September
25
 Active Listening Principles
Crisis Negotiation
Suicidal Callers
Domestic Violence
9-1-1 Ethics and Liability
Multi Casualty Incidents
Missing Children and Adults
Stress Management
 Kenai,
Alaska
Alaska APCO/NENA
State Conference
Contact: Suzanne Hall
(907) 262.4453
suzanne.hall@alaska.gov
September
27
 Tactical Dispatcher
Customer Service
Multitasking
Team Building
'The Marshmallow Challenge'
 Kenai,
Alaska
 Alaska APCO/NENA
State Conference
Contact: Suzanne Hall
(907) 262.4453
suzanne.hall@alaska.gov
November
7
 8-1-1 Ethics and Liability
 Auburn Hills,
Michigan
 Oakland Community College
9-1-1 Academy
Contact: Kat Reynolds
(248) 232.4220
November
8
 Handling Suicidal Callers
 Auburn Hills,
 Michigan		 Oakland Community College
 9-1-1 Academy
Contact: Kat Reynolds
 (248) 232.4220
November
9
 Dispatcher's Role in
 Active Shooter Events
 Auburn Hills,
 Michigan		 Oakland Community College
 9-1-1 Academy
Contact: Kat Reynolds
248.232.4220


...Don't see your class listed?  We have others under private contract, classes that may be already filled,
or it may not have been placed on our schedule as yet. 
Feel free to call our FC911 Customer Care Line at (866) 613.1911 if you have any questions...Thanks for asking!
 

First Contact 9-1-1, LLC
     070118 revision



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