Training and Conference Schedule


Date Class Location Tuition
 Flier      
 How to Register
 July
 18-19
Incident Dispatcher
(All Risk/All Hazard)
(Two Day Class)
Sarasota,
Florida
$279
PDF

July 20
Incident Dispatcher
(Scenario Training Day)
Sarasota,
Florida
Free
PDF
Contact: Jennifer Wade
(941) 861.5561
July
23-24
Tactical Dispatcher
(Two Day Class)
Conway,
Arkansas
$279
PDF
July
25-26
Communications Training Officer
(Two Day Class)
Conway,
Arkansas
$279
PDF
September
25
Active Listening Principles
Crisis Negotiation
Suicidal Callers
Domestic Violence
9-1-1 Ethics and Liability
Multi Casualty Incidents
Missing Children and Adults
Stress Management
Kenai,
Alaska

Alaska APCO/NENA
State Conference


Contact: Suzanne Hall
(907) 262.4453
suzanne.hall@alaska.gov
September
27
Tactical Dispatcher
Customer Service
Multitasking
Team Building
'The Marshmallow Challenge'
Kenai,
Alaska
Alaska APCO/NENA
State Conference

Contact: Suzanne Hall
(907) 262.4453
suzanne.hall@alaska.gov
November
7
8-1-1 Ethics and Liability
Auburn Hills,
Michigan
Oakland Community College
9-1-1 Academy

Contact: Kat Reynolds
(248) 232.4220
November
8
Handling Suicidal Callers
Auburn Hills,
Michigan
Oakland Community College
9-1-1 Academy

Contact: Kat Reynolds
(248) 232.4220
November
9
Dispatcher's Role in
 Active Shooter Events

Auburn Hills,
Michigan
Oakland Community College
9-1-1 Academy

Contact: Kat Reynolds
248.232.4220


...Don't see your class listed?  We have others under private contract, classes that may be already filled,
or it may not have been placed on our schedule as yet. 
Feel free to call our FC911 Customer Care Line at (866) 613.1911 if you have any questions...Thanks for asking!
 

First Contact 9-1-1, LLC
    
070118 revision



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