Training and Conference Schedule


Date Class Location Tuition  How to Register
June 27-
July 2
National NENA Conference
Denver,
Colorado

Conference
Information
July
6-7
Incident Dispatcher (Tactical)
(Two-Day Class)
Durham,
New Hampshire
Free to
NH Dispatchers!
Class has filled...
New Class on August 10-11
July
9-10
Incident Dispatcher (Tactical)
(Two-Day Class)
Manchester,
New Hampshire
Free to
NH Dispatchers!
Class has filled...
New Class on August 10-11
July
14
Refresher Building Blocks
-Crisis Communications
-9-1-1 Ethics and Liability
-Multitasking Skills
-Customer Service

Grayslake,
Illinois
$169
Contact FC911 Customer Care:
(866) 613.1911

July
15
Active Shooter:
What Dispatchers Need to Know
Grayslake,
Illinois
$169 Contact FC911 Customer Care:
(866) 613.1911
July
16
Refresher Building Blocks
-Crisis Communications
-9-1-1 Ethics and Liability
-Multitasking Skills
-Customer Service
Grayslake,
Illinois
$169 Contact FC911 Customer Care:
(866) 613.1911
August
10-11

Incident Dispatcher (Tactical)
(Two-Day Class)
Manchester,
New Hampshire
Free to
NH Dispatchers!
Contact James Lapolla:
(603) 817.7961

August
16-19
APCO National Conference
 and Expo
Washington,
DC

Conference
Information
October
13
Managing 9-1-1 Stress
Pontiac,
Michigan
$190.00
(SNC Module II Approved)
Contact: Mary Griffin
Oakland Police Academy
(248) 232.4220
October
14
9-1-1 Ethics and Liability
Pontiac,
Michigan
$190.00
(SNC Module II Approved)
Contact: Mary Griffin
Oakland Police Academy
(248) 232.4220
October
15
Handling the Despondent
or Suicidal Caller
Pontiac,
Michigan
$190.00
(SNC Module II Approved)
Contact: Mary Griffin
Oakland Police Academy
(248) 232.4220


...Don't see your class listed?  We have others under private contract, classes that may be already filled,
or it may not have been placed on our schedule as yet. 
Feel free to call our FC911 Customer Care Line at (866) 613.1911 if you have any questions...Thanks for asking!
 

First Contact 9-1-1, LLC
    
062715 revision



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