Basic Fire Communications

As Fire Service telecommunicators, you’ll be confronted with the possibly of a hazardous materials incident, a structure fire, a wildland blaze, or a multi-casualty incident.  You need the latest information on:

  • The Incident Command System
  • Fire Terminology
  • Fireground Tactics
  • Fire Behavior
  • Hazardous Materials Incidents
  • Mobile Incident Command Units
  • “2 In / 2 Out’ and Rapid Intervention Teams
  • Personnel Accountability Systems
  • GPS and Mapping Systems
  • and  an overview of the new National Incident Management System (ICS 700)
Merced (CA) FD Division Chief Donnelly
demonstrates a Thermal Imaging Camera


Our Instructor will guide you through all this with plenty of exercise time thrown in to get the thought processes rolling. Whether you work in a rural or urban environment, in a large or small department, you’ll need to get up-to-speed with this fast-paced, interesting class!

This class is recommended for entry-level fire service telecommunicators who have less than five years of dispatch experience.

Advanced Fire Communications

Designed and paced for those fire service telecommunicators who have a good working knowledge of the Incident Command System with five years or more of experience, Advanced Fire Communications will highlight those calls that you don't get 'every day'... Calls like:





  • Multi-Casualty Incidents
  • Hi-Rise Structure Fires
  • Rural Fire Service Emergencies
  • Vegetation and Wildland Fires
  • Man-made and Natural Disasters (hurricanes, floods, transportation accidents)
  • Terrorist / Weapons of Mass Destruction events
Long Beach (CA) Fire Communications
 Center Supervisor John Landstrom

Here's a great opportunity to learn new skills, or to reinforce those skills you already know.
Either way, you'll come away with a renewed interest in what you do in the Fire Service!


To schedule a class in your area, call our Customer Care Line at
(866) 613-1911 for more information.


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