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A
chain of events begins to unfold...
What
lies ahead depends
on these first few seconds. It all starts here - with one person. Hours
upon hours of training are now distilled into this very moment.
...are you
ready?
First
Contact 9-1-1 was created for that point in time -
the
first contact
-
and everything that will follow.
First
Contact 9-1-1 specializes in training, both in response and
responsibility, for those on the line. All aspects and all angles are
examined in our classes, creating a new level of professionalism and
confidence for your dedicated employees. There's no 'dog and pony' show
atmosphere here, no circus acts to entertain your staff -- just solid,
factual training from 9-1-1 Instructors who know how to do training,
because they live it everyday.
First
Contact 9-1-1 has Instructional Services ranging from Basic
Calltaking skills, Customer Service, Incident Dispatcher, coping with
the effects of 9-1-1 Stress, to in-depth studies of
9-1-1 liability and ethics. Our Instructors are experts in their
field, who take time off from their regular Dispatch duties to come and
teach for you and your team. The have the passion for teaching,
and the experience to make your class special and unique. Courses
may also be custom designed
to
fit your particular needs.
Contact
us today, and
let us show you how to raise your staff's response and responsibity to
an all-new level.
A Commitment
to Excellence.
Professionalism.
Results.
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